Privacy Policy for Imaginaire Limited

Effective Date: April 10, 2025 Imaginaire is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 2020 and other applicable New Zealand laws. 1. Information We Collect We collect personal information that you provide to us directly, such as: • Entertainment Services: When you book our children's entertainment services, including face painting, balloon sculpting, theme party entertainment, or children's drama, we may collect your name, contact details (phone number and email address), event details, and any other information necessary to provide these services. • Speech and Drama Classes: For enrolment in our speech and drama classes for Years 1–13, we collect the student's name, age, parent or guardian contact information, educational history, and any other details pertinent to their participation. 2. How We Use Your Information Your personal information is used for the following purposes: • Service Provision: To deliver the entertainment or educational services you have requested, including communication regarding bookings, class schedules, and event details. • Customer Support: To respond to your inquiries, feedback, or complaints and to provide customer support. • Marketing Communications: With your consent, to send you promotional materials about our services, upcoming events, or special offers. You can opt out of these communications at any time. 3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information with: • Service Providers: Third-party vendors who assist us in operating our business, such as payment processors or email marketing services. These providers are obligated to keep your information confidential and use it only for the purposes we specify. • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights. 4. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized personnel only. 5. Cookies and Tracking Technologies Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings. 6. Access and Correction You have the right under the New Zealand Privacy Act 2020 to request access to any personal information we hold about you and to request correction of that information if you believe it is inaccurate, incomplete, or outdated.We are required to respond to your request within 20 working days of receiving it. In some cases, where permitted by law, we may extend this timeframe and will notify you if so.To make a request, please contact us using the contact details provided in Section 8 of this policy. We may require you to verify your identity before providing access to your information or making changes. 7. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date. 8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: • Imaginaire Entertainment :o Email: info@imaginaire.co.nzo Phone: 027 589 7474 • Imaginaire Speech and Drama :o Email: admin@imaginaire.co.nzo Phone: 027 589 7474 By engaging with Imaginaire's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.